The Muslim Community Helpline is a confidential, non-judgemental listening and emotional support service. Pleased to endorse the Apartheid-Free Communities campaign and the Commitment to Kindness. RING: 0208 904 8193 / 0208 908 6715 (TIMES BELOW)
NEW TO THE SERVICE: The Helpline is pleased to announce that there will be two Imams on board whose role will be to give emotional and psychological support. NOTE: Fiqh or Fatwa advice WILL NOT be provided by the Imams. IN ADDITION: Arabic-speaker on Mondays. See below
The Muslim Community Helpline is a national organisation for women, men, youth and children which was launched in 2007. We began our work as the nationwide Muslim Women’s Helpline (1987) but changed status to reflect the growing number of calls from all members of the community. We are here to help and support, whatever your needs, and have trained volunteers with many years of experience on hand, five days a week. We aim to provide a listening and emotional support service for members of the community in the United Kingdom
SERVICE HOURS: Monday to Friday: 10 am to 1 pm (core hours). EXTENDED SERVICE: Mondays 1 pm to 3 pm, Fridays 1-4 pm ONE-TO-ONE APPOINTMENT: Tues: 5-6 pm or Wed: 5-6+ pm, dedicated pre-booked appointment with male counsellor or Imams (for support, not advice) (email for details of the service – see below for email contact).
CONTACT NUMBERS: 0208 908 6715 OR 0208 904 8193. Email: ess4m@btinternet.com PLEASE NOTE THAT ANY INFORMATION SENT TO US IS SEEN AND DELETED. WE DO NOT RETAIN PERSONAL INFORMATION PROVIDED BY CALLERS
Languages Spoken: Arabic, Monday mornings. Mon-Thur, Asian languages (Urdu, Punjabi, Gujrati) & English. Fridays, English. NEW: Arabic on Mondays, 10-12
A long term caller’s endorsement:
“I didn’t know who to turn to. I didn’t feel that people had understood my mental health issues. I was having panic attacks, anxiety and was diagnosed by my GP and consultant psychiatrist as having Chronic Anxiety Disorder. I had little trust and faith in the Muslim community and struggled to find someone to talk to and felt it was easy to talk to a volunteer at the Helpline.
I was worried about the stigma and reaction to my problems if I told my family or someone in the community. I got a lot of emotional support and help to become more independent and manage my anxiety more effectively on a daily basis. I was able to trust more in people after to speaking to the Helpline volunteer.
I’m now feeling more happy, confident and positive just knowing the Helpline is there. Talking to the same people has really helped, especially when I had some really difficult dilemmas. I just want to say thank you to everyone for the tremendous support you gave me to move on positively in life. I managed to achieve my ultimate goal, which was to go to university. You played a really positive role in getting me to achieve my degree through some really difficult times.”
— “Khalil” (not his real name)
The Apartheid Free Zones campaign promotes the creation of spaces of proactive solidarity with the Palestinian people. Inspired by the struggle against apartheid in South Africa, the Apartheid Free Zones (AFZ) campaign seeks to cut links of complicity in Israeli violations of Palestinian human rights, especially those related to the UN-defined crime of apartheid. Spaces can be conceptual or physical. MCH encourages others to join the movement for AFZs across the world. Information Toolkit here MCH is against discrimination and inequality.
Muslim Community Helpline 